Wyze thermostat keeps rebooting

Wyze thermostat keeps rebooting. Pic1 is my original and 2nd is set up that can only power on but it keeps rebooting with wize logo. Connecting g to c only works to at least power up. I tried both with red cable switching between rc and rh.
i do not have access to the furnace but I can turn it off and on in my apartment switch board.
pic in comment

please follow reddit post for pic. i was not able to post pic here. any help will be approcoated

Welcome to the Wyze community @anoj.jung!
Have you installed the included C wire adapter? It is needed for your installation.

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