I’ve tried to install a Wyze Smart Thermostat twice and had the same issue both times. I need to use the c wire adapter. Both times the Thermostat will not power on. I’m wondering if it’s something’s simple I’m not seeing. I double checked all wiring and followed the instructions in the Wyze app. Any thoughts would be appreciated!
Welcome to the user-to-user forum, @peakclimber14!
Maybe member @speadie can help. What is typically needed is a photo of both your furnace controller board connections, and your thermostat connections. So add a picture of the thermostat connections when you can, and maybe get a better version of what you already posted, that shows the wire labels more clearly. ![]()
Need a bigger (wider) view of the furnace side of those connections… plenty of extra wires at the thermostat, so might not need the C adapter after all, but need to be able to see all the wires.
They’re a new member, can you let them post more images? Might be why they’ve combined them.
Yes. I am only allowed one photo. I took additional photos today and will happily post them if I am allowed to. I will be away without Internet connection until Monday. If I’m allowed to post multiple photos I’ll do that on Monday.
Can someone please give me access to post more than 1 photo.
You should be good to go now.
Here are some additional pictures. On the furnace connections there are 2 wires separate from the main 4 wires. The 2 wires are connected to C & Y.
Thank you @speadie
You have a spare orange wire that’s not being used for anything, so you should be able to connect that to C on both sides and then your thermostat should work. Tell the wyze app that your old thermostat has the following wires: Rc, Y, C, G, W
At the furnace side of things, make sure to connect the orange wire that comes from the same bundle of wires that has the G and W wires currently connected to the board to C .
Should be connected something like this
Thanks @speadie!
I’m traveling this week and will try this when I get home.
I finally got to this and it worked! Thanks @speadie!
@speadie Hi! Really hoping someone can help. Trying to install my new wyze thermostat. Had R, W, Y, G ,C on the pervious thermostat. I have 50+ voltz coming from both R and C wire. I followed the instructions from the APP, connected the unit and no power. I’ve shut off all power to my house and turned back on, still nothing.
? 50 volts? that’s a bit much… it should be around 24-27 volts AC, share photos of previous thermostat, current thermostat wiring, and furnace/ air handler wiring.
Only allowing me one picture. How can I add more photos? I created a collage hah that’s old, new and multimeter reading. Not sure if I am doing that right. Furnace picture will come tomorrow.
You’re a new user, just read a few forum posts and you will be able to post more images, I think.
Your meter is showing 0.73 volts, I think
Are you testing between Rc and C?
Do I need to have the red pole on the RC and the black on C?
for the multimeter, yes
This topic was automatically closed after 23 days. New replies are no longer allowed.






