Wyze Smart Plug Stopped Working

I have a WYZE Smart Plug, Model WLPP1CFH and sometime tonight it stopped working. I got it because I have mobility issues, and my main lamp is across the room, so I figured why not. It would make it easier and less painful for me to turn off the light at the end of the day, and have it set to turn on when I got home, which was a fun feature to play with.

I’ve only had it for about 2.5 weeks and it’s stopped working. I’ve looked through different threads here and tried resetting it, tried connecting it to my phone’s hotspot, however the problem is that it doesn’t even show upon my list of devices that can connect to my bluetooth. I see my printer, my headset, other peoples devices around me oddly enough, but not the plug. I even tried it in a different outlet, thinking maybe there was an issue with the outlet, but not only does the lamp plug in normally and work, the WYZE plug doesn’t work in other outlets. All it does is fast-blink the blue light.

Welcome to the Wyze User Community Forum @Mistee!

It seems that it has lost its mind! You probably need to do a factory reset and reinstall.

Don’t delete it from your app.

Plug it in and hold the button down for a while until you hear it click. Then you should get a slow blue blink. You can then run a new Add Device Setup.

When it installs, DON’T LET IT UPDATE THE FIRMWARE if it asks. Instead, close that popup or just close the app and reopen the app. Don’t open the plug in the app. Just toggle the Off\On from the device list to make sure it clicks and that you have a solid blue status light.

If all is working you can then open it and allow any available firmware updates.

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I had done a reset already, and it still won’t show up in my bluetooth device list. When I did it, and let go, it kept clicking and slow blinking, then once it stopped clicking it would fast blink again.

I also never got a notice that anything was updating, so it either auto-updated, or I just haven’t received that notif yet.

I will give it another go in case I didn’t do it right.

I wouldn’t worry about it showing up in your Bluetooth device list when installing it. Just make sure your Bluetooth and GPS is on when you start the install add device from within the app.

If you are getting the slow blue blinks, that is when it is in pairing\install mode. You have to use the app to do the install while it does this. If you wait too long it will time out and start fast blinking again.