I bought 4 new OGs last month and was just charged for 4 x 1 month Cam+ subscriptions. And this even though I have Cam+ unlimited with dozens of unused licenses.
Now, I know I didn’t ‘opt in’ to buying a new subscription. I don’t need it to get the service I already have subscribed for. And I never received the warning ‘we’re going to charge you next week for those 4 Cam+ subscriptions we signed you up for even though you don’t need them.’
How would they like it if they bought a screwdriver from Amazon, and then amazon started sending and charging them for screws every month? Without warning.
This is not the way a reputable or ethical company works.
I’m not even sure it’s legal to make people ‘opt out’ of things or just start charging them.
I was charged “automatically” for a subscription I didnt order, just because I bought a second camera. On the app, there isnt specific screen stating you are buying this, but they trick you into subscribing. Check your bills. Just cancel your payment method before buying more cameras. Cancel your payment method unless you are billed monthly.
Can you tell me whether they were Cam Plus subscriptions or Cam Protect subscriptions? Please forward me any emails you’ve received including order numbers and I’ll personally look into this: firstname.lastname@example.org