Wyze Plug fail - again (and again...)

Power & Lighting
6

I thought I might’ve had a dead plug yesterday because after adding a WAP to my network and fiddling with its settings, I saw that one of my original Wyze Plugs was offline, and when I went to check it discovered that even manually pressing the button didn’t change the status light (which was toggled on in settings).

I applaud this, and I’m stubborn enough to reuse and recycle whenever I can. I was able to reconfigure the plug and get it back online, but that was a real chore that involved several hurdles and a lot of :face_with_symbols_over_mouth:. Here’s what eventually worked for me (after a bunch of trial and error):

  1. Factory reset the plug according to instructions…sort of. Since the status light wasn’t working, I just held the button in for 10-20 seconds for good measure.
  2. Turned off both radios (2.4 GHz & 5 GHz) on my new WAP and turned off the 5 GHz radio on my ISP’s gateway (modem/router).
  3. Confirmed that the phone I was using was connected to the gateway’s 2.4 GHz network and that I could see the Plug’s built-in SSID in the list of SSIDs being broadcast in the area.
  4. Added the Plug as a new device in the Wyze app and gave it the same name it previously had at the end.

Once I was able to do that, it was back online and working in the Wyze app and Google Home as if nothing had ever happened, though it seems apparent at this point that the status light has failed. I don’t think I can bring that back (yes, I’ve checked and toggled the settings), but the Plug otherwise functions as expected, and now it’s the second still-functioning original Wyze Plug I have with a non-functioning status LED.

The only Wyze (indoor) Plugs I have are the originals, WLPP1 (no CFH), which I’ve been using since December 2019, so they use that funky pairing process where you have to switch your mobile device to be on the Plug’s own Wi-Fi during setup. I don’t know if your plugs use the Bluetooth pairing, so I don’t know if the process I outlined above will be adaptable or useful to you, but I’m putting it out there in case it can help someone else at some point.