I never installed my doorbell, but I tested it with a new 16VAC power supply when it arrived. It worked fine, then I powered it off for 2 weeks.
Now, it appears to be in a reboot cycle. It boots up, connects to Wifi (ping is good) and goes Solid Blue. A few seconds later, it reboots (clicking noise and amber light). I can never connect with the App. Firmware 18.104.22.168. I’ve tried the setup again, with the same results after it’s added.
I’ve found several threads with the exact same issue, and more users are joining the thread with the same exact issue. How can we get someone at Wyze to fix this? Support does not answer.
Same issue here, I have power cycled and deleted re-added the doorbell multiple times but I get stuck at “Authenticating” on the app. Also, can’t add the chime for some reason on the app. Been an issue since 03/26, support hasnt provided anything concrete to try out yet.