Doorbell not getting power

I tried last night to hook up my Wyze doorbell. Followed instructions as they said, when I powered the doorbell back up it was stuck in a power cycle where it kept clicking and flashing yellow. Would not say ready to connect. I cut power, re checked my wiring and all was the way it was supposed to be and tried the reset button, nothing. Now it won’t power up at all when hooked up to my doorbell wires. Any ideas? I put in a ticket with support as well.

You can try powering via microSD on the back just to verify it boots.

I did try that and it does power up that way.

did u check the breaker that feeds the transformer? Also, you could try to wire the doorbell directly to the transformer bypassing the existing wiring as a test.

I had the same issue when following the Wyze directions (and video). I fixed it by removing the diode that was in parallel with the doorbell circuit. In fact, I disconnected the chime circuit completely and wired the transformer directly to the Wyze Doorbell and it powered up with no issues.

Then I had an issue with the chime not connecting to the doorbell. I resolved this by updating the doorbell firmware to the latest version and restarted the device using the app. The chime then connected and everything appears to be working.

Can you throw a pic of the wiring out here for us to see? I have the same issue. Nest doorbell powers up fine. Wyze works with the usb. Nest needs 10v and Wyze 16v. I’m pulling a little over 18v at the transformer. Ordered a new doorbell kit with a new chime, transformer, and buttons and would rather get a refund and use the money on more Wyze products :grin:

Just an FYI, I had the same issue with the doorbell constantly power cycling and finally fixed it. My transformer was actually no where near my chime box. After I finally found the transformer, I saw it was wired for 8v instead of 16v. I changed the wiring to 16v and my doorbell is now working properly. I hope this helps others.

Just wanted to throw this out there. The issue ended up being a defective unit. The replacement arrived and it works great.

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