I’m curious if anyone else is experiencing this issue or if it’s just me. I have a Pan V3 at an out-of-state property that consistently locks up immediately when I try to speak through it. It usually starts responding again after a couple of days, but it’s problematic since I can’t easily power cycle it to bring it back online immediately. I have another Pan V3 at my house, and I was able to reproduce the exact same lock-up behavior, so I’m thinking it might be a firmware-related issue.
I just attempted to replicate this issue but seem unable. Even after enabling 2-way audio and talking through my phone, I’m still seeing the on-screen timestamp increment, and I can move the camera’s position manually and with waypoints. This was with two different Cam Pan v3s.
No issue for me either. Possibly something with your phone/app - have you tried a different device to see? Does it do it when on the same LAN as the camera as well as when away?
Uninstall/reinstall the app is one possible thing to try, maybe a long shot but sometimes clears up odd issues especially since the release of the 3.x app.
Likely you are running a long USB extension and not the stock USB cable?
Camera lockup will happen if voltage drop is too great when using a USB extension cable (usually over 25+ feet)
Or you are not using the 2 amp power supply…
I second @bryonhu 's comment on USB cable length and power supply. I know from experience as I had a camera on 43ft long cable and whenever I would initiate two way radio or siren the camera would freeze.
So, one camera is on a long cable, but the other one uses the stock cable. What you’re describing makes sense; I had to go through several DOA cables to get one to work at all.
Thank you.
Good call, and not even a mention of the “R” word
Even Reolink’s will suffer from voltage drop
Cut and Paste from another thread long ago…
You may just choose a regular power extension cord to get wall USB power pack closer to cam,
Or if more adventurous see below… This was for an outdoor installation but will work inside too …
The limit is around 20-25 feet on a USB cable, too much voltage drop beyond that length.
You could also consider using “Low Voltage Wiring” and burying the wire from an A.C. power outlet (indoors) power supply to the cameras. Then use a 12 volt to 5 volt micro-USB regulator adapter and install to camera.
The power Supply mounts indoors but the cable to camera can be longer as the 5 volts is regulated at the camera. And Voltage drop due to cable length is not an issue as the regulator will work with as low as 9 volts input.
I have ran over 180 feet of 2 conductor cable to camera with this setup, use low voltage lighting wiring it can be buried, it is weatherproof and UV resistant.
Connect the 12v to 5v micro-USB regulator adapter to cable matching polarity ( +red -black ) along cable where a camera is needed if more than 1 camera just get a 12 volt adapter with more current (Amps) The Adapter regulator is weatherproof except the micro-USB itself but the boot on the V3 takes care of that.
Links below to several power supplies, 2 Amp for 1 V3 pan camera. or 5 amp for 2 V3 pan cameras,
choose according to your needs. The cable run can have multiple connections for cameras along cable.
12 volt input to 5 volt output micro-USB cable (adapter) ← Sold out currently
12v to 5v Micro-USB adapter ← Alternate
12 volt power supply 2 amp with connector adapter
12 volt power supply 5 amp with connector adapter
14/2 Low Voltage Landscape Wire - 100 feet
This location originally had a V2 in an enclosure, the 12v to 5v adapter has been exposed to rain, snow, and heat of summer for over 3 years. Recently replaced V2 with a V3
Below is an event captured by this camera, note I don’t use IR as I get too many flying bug triggers.
@bryonhu was doing so good. You just had to poke.
He is glutton for punishment
I like some consistency in my life.