When I shut off my WYZE outdoor plug, which I am using for Xmas lights, the strand still glows with a very low light. Obviously the plug is not disconnecting all the way. I am not an electrician but is it reasonable to assume the switch does not completely disconnect and there is an arc? Is this a problem that can be fixed or is the plug defective and should not be used?
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Off should be off. No electricity should be flowing to the things plugged into it the same as a surge protector or anything else.
Possibly an issue with the button. It has two plugs so try the other one since it has 2 separate buttons.
Could also try a factory reset supposedly by holding one button down for 5+ seconds. And too see how it works before further setup.
There can also be firmware updates if any are available.
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