Wyze Outage and Investigation of Security Issue

[bryonhu]

@i81b4i8u

Definitely hasn’t been going down monthly…

well then you haven’t been paying attention 1 month ago:

Service Advisory - 1/17/2024

1/17/24 1:38 PM PT - Our metrics are showing most devices should be recovered, however, we will continue to keep a close eye on them. We apologize for the issues and thank you for your patience and help. If you continue to experience connectivity difficulty, please reach out to Wyze Customer Support. 12:18 PM PT - Our metrics show that devices are slowly coming back online while we continue to work with one of our partners to find the root cause. Thank you for submitting logs to help us and mos…

Then a month before that:

Update Wyze seems to have fixed the issue, ---> Wyze App version 2.48.0 is Broken, Issues with communication to Wyze server

I am sorry that some users are having this issue, the reason the app is still available is the app is not the issue. We believe we have found the issue in a cloud process and are working on the fix now.