Wyze not able to talk to any devices when net is down

Power & Lighting
1

I woke up this morning to an internet outage in my local area. Because of this, I was unable to get the app to operate any of my lights, or sensors. In fact it also took my alarm system down.

I am a paid subscriber. Both hms and cam plus unlimited. I can understand the lack of functionality concerning remote control, but nothing local was working, except two cameras that continued to operate. Both v3.

So, no control over lights, or perimeter detection. Why is that? I know it’s working, because the two cams that stayed online were working, but local alarm control and lighting failed?

It’s making no sense to me that it should stop working for the most part, and not allow me to control the system from the app, without the Internet.

Can anyone tell me why?

2

The entire Wyze ecostructure is 100% internet dependent. Always has been and presumably always will be.

2 Likes
3

So my lights need permission to turn on and off from the app?

My motion sensors, door sensors, temp sensors, and hub go offline with the Internet?

The wyze app, installed on a device within the firewall doesn’t operate these devices? Seems weird, because two cams stayed up through the outage.

I don’t mind if the app phones home, and having remote access is a plus, but that’s all stuff I have to be able to control locally, regardless of the wan status.

This needs to be addressed. I can’t count on a system that is completely dependant on what my ISP may or may not do. All of that should operate independently of the net, and we, not the net, should be able to control it and have access within the confines of our own home network.

Seems simple enough to rectify.

4

Ideas for local network control of Wyze devices when internet down

1 Like
5

Yes, its always been funny that they said there’s a local loop, but it needs the internet first (at the very least) to make the connection. Even after that, the internet is the main aspect.

These are internet cams (and other products) and built to be so. Any internet related issue will affect them.

Even the outdoor plug requires internet as it sends the info to the servers and the app talks to the servers. The app was hard crashing the other day for me due to not being programmed against server outage. That’s how tied they are to the internet. Offline isn’t even a thought in their head.