Check what FW version you are running. After the last update in November I was having that same problem (along with many other issues) but suddenly Wyze downgraded the FW and forced an installation of the prior March release which should fix most of these issues. So if you have the November FW see if you can keep the camera online as long as you can to let it sync with Wyze serves and “backtrack” the FW to the more stable version.
So - it seems 1135 is the March 2024 update as there is a newer one 1168 released in November. I’m on the older firmware but still have the same issues. Always drops offline and this with always 2-3 wi-fi bars signal strength.
And… when you use the WYZE App and go to Firmware Update… then press “What’s New”… why does the Wyze App redirect you to a page that shows all Firmware updates and it takes you 10 minutes to find the Firmware Update you are looking for under the device you tapped?
Why not just redirect the person to the firmware update for the device they tapped?
If the camera is within 20 feet of a microwave oven and the oven’s door would be exposed to the camera (through walls, windows, etc.), the camera will go OFFLINE because of WIFI signal interference (from the active microwave oven) for a period that exceeds the camera’s signal acquisition timer. Microwave ovens emit some radiation through the see-thru door screen in the 2.4Ghz WIFI band. This happens to all my WYZE devices using 2.4Ghz WIFI connections. This is the Gremlin that everybody forgets about.
Odd. I never noticed this on my kitchen v3 that is seven feet from the microwave. Not saying you are wrong. Just haven’t seen it in my house since 2019.
I’ve been having the same problem for a few months now also. FW 4.36.13.0416
Have 2 Floodlights and both disconnect and don’t reconnect until they are manually reset. Often I have to restore to factory to get them working again.
Also a side note: WHY do we always have to go through the long install checklist when doing a factory reset (mount plate, do wiring, blah blah blah), why don’t they have an option to skip? It’s like these Wyze people don’t actually use the products.
So, yeah, two cams, and I just leave them offline now because I’ve completely given up. You can open a ticket with Wyze and they will just send you a new one, it’s like they already know all about it and will just send you a new one until your warranty window runs out, without any real solution.
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