I have been experiencing an issue with the 2nd v3 camera I installed to my floodlight. The camera is connected to the integrated USB port on the floodlight. The camera is getting a good wireless signal and works for a few days before it stops working and displays “Device is offline (error code 90) .” The only way for me to fix the issue is to cycle the breaker that the floodlight is on since it is installed on the second floor. Has anyone else had an issue with adding a second camera?
It it only happening to the second camera, or the floodlight camera as well. Does this happen to any other devices, or just that one? Is your network stable, often time if the devices go offline from a wifi issue they dont come back unless power cycled.
It only happens to this device. When I check the signal strength on the device info page, it displays 2 out of 3 bars. I would think if it was a signal issue the device that was farther away from my router would be impacted as well.
Yea it’s probably not a signal issue, but does your network drop out often? This could cause issues. Other than that I’m not sure, you could submit a log in the devices settings > Wyze support > Submit a log. Then contact support and give them your log number.
My router is fairly new and the statistics from that device show no network drops during the incidents the camera dropped.
I have already been through support for this issue. My case was closed with no resolution. I also submitted the device logs during that case. I was basically left with advice to wait for future firmware that may resolve the issue. I was just curious if this was an isolated incident that I am dealing with or if others have experienced this issue.
Sorry I couldn’t be of much help, it is a know issue with devices not coming back online after a network outage, can’t they have said around June they are hoping to have a fix for most devices. I haven’t heard too much about them dropping for no reason though… as long as you gave them those logs they will eventually get to them, so just wait for firmware updates…
Same issue here
I’ve also been experiencing the same issue. Second V3 camera connected to the Wzye Cam Floodlight keeps going off line and I must disconnect the connector to reboot the camera. It is not a wifi issue. This has been happening for the last few months.
Yes. A big PIA. 2nd camera is only 4 inches from the Main Floodlight camera in the same line of sight to the source of the wifi - which operates flawlessly and ALWAYS works. The 2nd camera (and I’ve switched to a backup camera, and swapped out cables on each camera) operates SOMETIMES. Mostly not at all. Interest side note is that the data rate monitor in the Wyze App is really low on the second camera - but not on the primary. Also note that the 2nd camera works flawlessly by itself when plugged into an outlet for power. I can only think that the power module in the floodlight unit is causing the errors (low power?). This just renders the entire concept of the piggy-back capability of the flood light useless. Very disappointing.