just purchased the wyze duo and it won’t detect me or any object further than 10 feet. the sensitivity settings make no difference between 1 and 10. Even if a car pulls in my driveway it won’t detect it.
Just for testing, will you try going fairly far out, like 20 feet, and walk left to right, then come in a little bit closer and keep doing that, and repeat until you finally trigger it.
Why side to side instead of coming straight at it? It uses a PIR sensor and they sometimes don’t sense things as well when they come directly at them. I am curious to see if it will catch something farther away if it goes sideways instead of directly at it.
How is your Duo Cam Doorbell angled? Is it basically exactly straight, or pointed slightly downward or upward?
Are you using it by battery or wired in? Does it record to the SD card continuously or does it have to wake up first to record an event?
How high is it mounted? Both how high above your porch, and then is your porch raised higher with stairs leading up to it, or is it level with your yard?
If your porch is raised, and your doorbell is relatively straight or possibly pointing upward slightly, I wonder if the PIR is missing the main body mass heat below it.
Just some thoughts to help consider what might be the cause, and see if we can think up a solution to help improve it.
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I’m wondering if you’ve seen any resolution with this. I don’t have a Duo Cam Doorbell, so I can’t point to specific Settings screens, but in addition to what’s already been suggested I wonder if you have a Detection Zone set and if that might be masking some things. (I don’t know if this is the case or not, but I would expect that PIR might initiate a detection but then a Detection Zone might effectively mask or cancel any such event or notification if the motion is determined to be within a grey excluded area of the camera’s view.) Sharing some details (and/or screenshots, if you’re comfortable with that) about your settings might help others to assist.
Welcome to the Forum, @rbarrios985! 