why does the chime for my duo doorbell camera keep going off . It is going off when the camera picks up motion. How do I stop this. I only want the chime to sound when the doorbell is pressed.
There is not a Chime Sound when motion is detected. The Chime only works when the doorbell is pressed.
However, there is the ability to create an Automation. The Automation can be set to Ring the Doorbell when Motion, Person, etc is seen. I would check your automations to make sure you have nothing set for the DuoDoorbell
I wonder if @havocbadge has Duo Cam Doorbell wired to a built-in mechanical chime without Chime Controller and if what’s being described is the “phantom rings” that I’ve read about from other users in similar situations.
Some more detail about the current installation and the user experience might be helpful.