I’ve had my wyze doorbell cam for several months now. I love my indoor cams but I’m struggling with the door bell cam. It seems to be triggering events just fine and I’ll get a still image for the event with someone in the picture but when the recording plays there is no one there. The time stamp on the video is showing a time of an hour before the event actually happened. The latest problem was a package being delivered to our door at 11am and my side apartment renter coming to my door at 3:06pm in the still image. The package is now gone but I have no video of her or anyone else taking it due to the recording being an hour earlier. Any advise? Frustrating!
I have the doorbell set for All day and Motion Detection. Detection settings are set at 85% with no schedules set. I’m on Firmware 126.96.36.199,