All but one of my cameras have gone OFFLINE this morning upon startup of my app. Is there WYZE server issue or something ?

What do I do ? Just keep trying to connect until they come back online ?

Imagine, I have the Wyze Lock Bolt… Doesn’t recognize my fingerprint, but codes work.

What’s the protocol here ? How are we notified of Server/network etc issues that shut us down and STATUS of repairs ?

@Seapup Please tell me the protocol here and if the servers are down when will my service be available. How do I find out the status and how am I notified. I have no idea if the problem is at my end or your end. Please let me know ASAP.

The issue is not on your end, it’s most likely a service partner server outage. The best course of action during a server or service partner outage is to take no action and wait for system recovery. Attempting to delete, install or reinstall devices or app during an outage may require additional use…

My cameras are down in 2 states: Alaska and Pennsylvania. Somethibg is wrong on a large scale from Wyze’s end.

@Seapup Thank you very much for your response letting me know it’s not on my end. Also for letting me know that the best course of action is to take no action and wait for system recovery. Also, thanks for posting the link Wyze News. Your response is greatly appreciated. I will take your advice an…

@Seapup The thing that seemed the most strange to me was that the outage is only affecting some of my devices. About half of them are still working and the other half are absolutely not connecting. I don’t know if that’s unusual, but it certainly seems like it’s going to be Noticed and corrected ba…

Seems that most of my devices have recovered however EVENTS have not. None of mt EVENTS are working.

Wyze connection issue

Cameras

Seapup February 16, 2024, 7:41pm 12

Events are temporarily disabled:

Topic		Replies	Views
Who is having issues and who has resolved their issues? Cameras cam-v1-v2 , android , cam-pan-v2	28	1332	February 15, 2025
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Service Advisory - Cloud Issues - 1/5/2023 Wyze News service-advisory	44	1916	January 6, 2023
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Wyze connection issue

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