For the last couple of days, my Wyze Color Bulbs (10 total) have quit working with the Wyze App. I have done EVERYTHING possible, and can’t get a resolution.
I reset the bulbs, re-added them to the app and they work for a bit, then fall off again. Cameras (6) work fine.
I’ve deleted the app, removed all devices from Alexa and re-added them again and all went well, until it didn’t.
I have Fiber w/Asus XT9 mesh routers, which I have had for over a year and used with no issues. I even did a factory reset, changed my wifi credentials and started over, I have bound them to 2.4ghz connection within the Asus app, and they all show great signal strength and that they are connected, even though Wyze shows they’re not.
I am not having any issues with any other devices, and find it really odd that after working great for years, now all of the sudden my bulbs all stopped. I am about to lose my mind as I have ran out of things to try.
I also have issues with my color bulbs. I just bought them around Thanksgiving and the firmware update fails on every single one of them, rendering them useless.
You are correct that is the sign that the lights are ready to pair. But I don’t see the selection on my phone when it is ready to pair for both of my lights. I have enable the Bluetooth function, Wi-Fi function, on my phone and it worked in the past as well. My intuition is that there was a terrible software update happened during Thanksgiving. And that somehow disconnected all of the lightbulb in my house. And now I have to reconnect them, but they cannot anymore after the update. Let me know what do you think?
If your bulb is flashing green, you need to hit the + to add it as a new color bulb.
I have learned that if I just turn my light back on that they come back on line without the need to reset; however, they sporadically respond to commands within the app and they go offline once turned off (via the app, not via a switch)
I do have a different phone. I can try later. I have added a location setting as well on my iPhone. And press the add new device button for color bulb which are the one that I have. Maybe a different phone would work
I am using an android, S23 to be specific, and it still doesn’t work. They broke these bulbs with the last update it seems. Now i guess we just have to wait for them to push out the next update.
My bulbs that i just bought a couple weeks ago are on factory firmware 1.0.2.6 trying to “update” to 1.0.2.51. The firmware update fails then drops the bulbs offline. i am also able to add them successfully, then i get to the firmware problem.
