Version: 4.52.17.10 What’s New: Security improvements Added support for RTSP Network connectivity improvements

The same white noise problem on recordings here on V4 cams covering the front and back of my property. Live is fine. Beta FW and App. any idea when a fix might be issued?

Cam v4 distorted audio Starting July 31st my cam v4 started recording distorted audio. When streaming the live feed all audio is crystal clear, buen when I playback the cloud videos or even if I download any video the audio is distorted and the sound is like high pitched white noise only. Camera is…

[image] drodriguezl: Camera is updated to the latest firmware Please confirm your firmware version. If it’s this version… [image] WyzeAndy: Version: 4.52.17.10 That’s beta firmware, and your post should be moved to that topic for better visibility to Wyze, as other users are reportin…

Yes, that’s exactly the firmware version. It seems odd that live feed it’s just fine, but when uploaded the sound is distorted

[image] drodriguezl: Yes, that’s exactly the firmware version. Thank you for confirming that. As noted above, I have moved your original post and our replies into this Beta topic for better visibility to Wyze, as other users have reported this same issue.

I am testing my cameras now. I have one with no sound during playback. I updated another and it has sound during playback. I have more testing to do. Thanks for letting us know.

Hello, has anyone been experiencing Slowness/Framerate issues since the beta Version: 4.52.17.10 got released. It happens while watching the live stream in the Wyze App and Wyze Web Portal. It doesn’t happen on videos in events but just live stream. It continues to happen in the Wyze App even if I …

Mine was like that too and I had changed advanced settings to NOT record audio. After the latest firmware update it fixed the video playback skipping and the audio issue as well, I just had forgotten the NOT recording audio setting, but once changed audio was recorded. You can try removing the came…

I had three cameras stuck saying they were upgrading for a day. I finally powered them off for a few minutes and when restarted they let me upgrade. I waited that long fearing they would be messed up if I restarted them but it worked out ok.

Wyze Cam v4 Firmware Beta Test 7/27/2026

Beta

drodriguezl August 13, 2026, 6:15pm 73

Ok, so I just got a Beta firmware prompt and after installing it, this seemed to have fixed the distorted audio issue.

Firmware 4.52.17.13 (beta)

Wyze Cam v4 not updating

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Wyze Cam v4 Firmware Beta Test 7/27/2026

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