Wyze Cam v2, v3, Pan, and Pan v2 Firmware Released - 3/17/22

[SlabSlayer]

@dkp891

but when I click on the alert the app will take me to a live view from the camera, with the “view playback” button at the bottom.

If the cam is still in the process of recording the clip for which the notification was sent, it will take you to the live view rather than the cloud Event clip.

Also, there is a known bug on the new Android release that does not allow viewing of the playback from the notification view of an event clip.

Also, I have also been experiencing intermittent and sporadic notifications which have been an ongoing issue Wyze is aware of. Follow this link and read thru to my post and Gwendolyn’s request for logs.

@UserCustomerGwen

Core - No notifications when Cam Plus is enabled

How are things looking? We believe that most of these issues should now be resolved after the firmware releases from last week. If you have experienced this issue, please make sure your firmware is updated and try again. If you’re still having trouble with your notifications, please follow the following instructions:

Please let us know which device you’re experiencing this issue on and the log number that you submit after missing a notification. Logs can be sent in through Account > Wyze Support > Submit a Log. Then please post the log number here! The best logs have the date, time, and time zone from a missed notification to help make it easier to find the issue.