Wyze Cam v2 No Audio

Is there a common issue with the sound not working on the newest firmware? I have a support ticket open and went through the steps of factory resetting but it did not fix the lack of audio issue.

I have tried on android and ios phones with no luck.

I am having the same issue with one of my three cameras. The video works perfectly fine but on this particular camera, the audio does not work on the live stream nor does it record on the SD card for viewing on the playback.

I have the latest firmware and I have reset my camera several times. Have you gotten anywhere with your issue?

It is strange for me because my other two cameras have the identical firmware and the same settings and I get perfect audio and video on both the live feed and on recorded playback.

Very frustrating but am living with it for now. Hoping to get some feedback on this too.