This is the Wyze Cam Plus Web Interface not working on even a fresh incognito window.
I have tried emailing the support and I have been given the auto response from their script instead of receiving actual help.
Here is our emails so far.
I have a wyze cam V3, I pay for cam + for the storage and the web page interface. My camera is not showing up on the live stream page
Live stream - Wyze
It did previously and now does not.
I have tried multiple browsers. I have clear the cache. It shows up on my phone app but not the web page. I am paying for the service. Did the update break it for the website? How do I / you fix this.
I hope this email finds you well. Thank you for reaching out to the Wyze Wizards team. My name is Adrian, and I will be happy to assist you.
I’m sorry to hear that you’re having issues using the Webview feature. Let’s see if we can determine what’s occurring. Here are some troubleshooting steps I would like you to try:
Make sure that the camera has the latest firmware installed.
Make sure that the camera is online.
Try the incognito window.
Try a different web browser.
Clear the cache on your web browser.
If the issue persists, please try to refresh the page or try again after an hour.
I hope this helps! However, if this did not resolve your issue, please let me know and reply to this email so we can provide you with the best resolution possible. Should you require anything further, don’t hesitate to let us know and we’ll be happy to help.
Thanks for being part of Wyze!
Adrian | Wyze Wizard
I told you I already did those steps.
For your clarity here is a youtube video I put up on public for you to see that it does not work.
[Link listed Above]
The Camera start showing up again but none of the play features work.
Please fix the website.