Wyze Cam Plus not activating

rcchap98 · January 3, 2021, 11:07pm

I have an indoor Wyze cam running firmware version 4.9.6.199 and I’m unable to activate my Cam Plus license.

The trial license expired today and I tried activating the regular license but after selecting my camera under the license and selecting ‘Activate’ it goes to a blank screen that says loading for a second before immediately going back to the Available Subscriptions screen.

I’m using an iPhone and the Wyze app is on version 2.16.25

Anyone got any idea how to fix this?

Antonius · January 4, 2021, 12:18am

I think you need to pay before you can activate.

rcchap98 · January 4, 2021, 12:29am

The has already purchased and paid for.

Antonius · January 4, 2021, 12:34am

Sorry I can’t help you, I set up cam plus for 3 of my 4 outdoor cams without issue.

StopICU33 · January 4, 2021, 12:41am

@rcchap98 Welcome!
Have you tried doing a power cycle on the indoor cam? Also try restarting your device if you haven’t done so already. Then retry activating the Cam Plus license on the camera.