Version: 4.50.16.6242
What’s New:
- Fixed an issue that caused failed microSD card detection.
4 Likes
Applied to 5 CPv3 cams 4 hours ago (applied before announcement). Connectivity and μSD-related functionality still working well, but I haven’t experienced the issues related to this fix so I’m not a good measure of pass/fail.
2 Likes
Connectivity and μSD-related functionality still working fine after 2 days. Applying firmware update (4.50.16.6242) to the rest of my Cam Pan v3 cams.
Note that testing is being performed in conjunction with beta (RC) Wyze app versions:
- Android:3.11.0.b756
- iOS: 3.11.0 (4)
4 Likes
I have a problematic Pan Cam v3, always failed to recognize/record/format SD cards (Sandisk 64 GB); for me, this latest firmware (6242) doesn’t help; it still wouldn’t record to nor format the SD card. I removed the card, reformatted on a PC (fat32format software, fat32 format), and confirmed the card works fine on a different PC; inserted the card back into the Pan Cam v3, at first it recognized it, with a popup in the app saying SD card inserted, recalibrating, but it still won’t toggle Record to SD card, and Format card still fails. Submitted log 2261613, Hopefully Wyze can eventually fix this,
Wyze is requesting your input related to your specific issue in the following topic:
I can move your post over to that topic for you if you wish.
1 Like
I applied the beta “fix” and it did not fix the SD card problem.
Hey, Wyze technicians…. lets get going and put out a real fix.
Why dont you re-create the problem in your Labs first and then roll out the fix.
Stop asking for volunteers. Just read the message boards and see a full description of the problem.
Regards
1 Like
I had 3 cameras (pan v3s) with the SD card problem. I had already had to replace 5 prior for this problem. It’s getting so expensive I believe I am going to have to look at someone else’s products. Anyway, back to the 3. I applied the beta and immediately 2 of the 3 got better. All at once, they started recording again. The one that didn’t get better was the same as it had been since it failed. Well, I started to post a big thank you for the beta fixing the 2 but I thought I better wait a bit. Turns out now a couple of days later, it’s back to the same problem on those 2 again. So now all three cameras will need to be replaced unless some more progress can be made with the beta firmware…
Disappointed…
John
What brand and type of camera did you switch to? I’m thinking of dumping WYZE
Actually, restarting all 3 did some odd stuff. The first one I restarted allowed me to access the SD recordings again and apparently had kept recording but wouldn’t allow me to access it until the reboot.
Restarting the 2nd camera started it recording again. It had actually stopped recording yesterday morning. The strangest thing though was when I accessed the end of the recording that stopped yesterday morning, it switched to a video from 10 days prior. It didn’t reflect that in the timeline but the time stamp on the video was from the 9th. That segment only played for a couple of minutes and that’s where that recording stopped. It didn’t start recording again until I restarted the camera this morning.
The 3rd camera still will not record or show any prior timeline. Also, on that one, the other day when the beta didn’t help, I had tried reformatting the SD card in the camera and it would fail and then not recognize the card anymore until a reboot. Then it would see the card with the correct size etc but still not record…
I know this is some strange stuff but maybe it will help…
John
One more thing, on camera 2, to clarify, it was playing the timeline and video from yesterday morning but during the playback, it started playing the 10 day old video (still in yesterday morning’s green bar) for the last 98 seconds of the green bar. Once it went past the point where the green bar ended, it jumped to today’s video which had started recording after I restarted the camera this morning.
John
It won’t help unless you submit a debug log to developers and post your Log ID number in your forum post or create a Support Ticket and include Log ID in your feedback to Support.
Ref: Become a Beta Tester
Beta issue reporting:
Please send in a log through Account → Wyze Support → Submit a Log or use the global feedback button (beta app only) if you run into an issue. If you plan to speak with customer support for troubleshooting assistance or post in one of our beta communities, please keep your submitted log number so we can attach that feedback to your report.
1 Like
I applied “fix” and it did not solve the problem.
Can I ship my pan cam v3 camera to your labs and you guys can it to test & develop a fix??
Posted on behalf of @kh57ca:
1 Like