Hi,
After few months of correct working my camera no longer records continuously to SD card. I checked that SD card is working in another camera, I did check with both continuous and events only recording and it seems events only recording works but not the continuous one. I did update firmware and app.
Have you tried formatting the card? It is possible the card is starting to go bad, but seems less likely given the symptoms you describe.
All else fails, factory reset the camera and re-add it, see if that helps. But I’d probably try a different, freshly formatted SD card first just to see.
Note that for continuous recording, you want an “endurance” rated SD card designed for constant writes. A few months is about all a standard card will last (it will vary based on the card quality but that is not an unreasonable amount of time).
I did try to format and I also moved a working card from another camera and it didn’t work. I tried factory reset didn’t help
So it records fine on “events only” mode but not at all on continuous mode?
I guess if the SD card slot got water in it or is malfunctioning it might be able to record brief events but not continuous, but that seems like a pretty big coincidence. In events only recording mode does it catch all events or just one every now and then?
Is the camera mounted right side up (lens on top)? If not, and it is outside, some water has probably gotten into it, I learned that the hard way, they are not IP rated when upside down unless you build something to really protect the bottom part, and probably seal over the SD card and power button openings too. If that’s the case, putting it in a bag of rice (open the sd card cover but make sure to get rice out of the slot before putting the card back in) may restore it, I have one that was really flaking out and it seems to work fine now after a few days drying in rice. I mounted the replacement rightside up, not as ideal but works ok for me and has not gotten any water in it.
he said the card work fine, the problem from the camera, I had similar problem before, before I gave the camera as a gift to my friend kid and he doesn’t like too.
You gave a broken camera as a gift to a friend and wonder why they don’t like it?
Camera is mounted the same way as this picture: https://encrypted-tbn2.gstatic.com/shopping?q=tbn:ANd9GcQJB4lj2u2QmNEdd79kphfWG4ledZ3jUMIrYQnWaYIzXSW6KS_fKKWgYcrqVnGppzKlSY-3nPdfa9DhXlDu6c6Oj5FEhKGHcVOG_5w39g-XawOnBip8ej94pzz7pTq8-wG0920vg_o&usqp=CAc which should protect from water damage.
Would Wyze replace the camera ?
If it is within 1 year and was an authorized reseller with receipt (or the manufacturing date tied to the cam is less than 1 year) they should replace it. They may want you to do some troubleshooting with them but with mine they just sent a new one without much hassle. Just have to contact their support.
seems to be a common issue currently, there are a couple of other threads in this forum
I have two Panv3s, both are continuous recording to the SD card. Not aware of any common issues with it - which threads?
Those are both about not being able to view playback of saved files. @887714f5aabf416132fa 's issue is that the camera is not saving the files to the card at all.
The second one doesn’t even appear to be Panv3 related.
Yep, same issue. It doesn’t save the files to the card and then you can’t view them!
Not saving the files and not being able to view successfully saved files are totally different issues.
So the only user reporting this particular issue is @887714f5aabf416132fa. That does not make a “common issue”.