Wyze Cam Outdoor Status Light

I just got an add-on Outdoor Wyze Cam. Upon trying to charge it I do not get a red=flashing light. Using the app it shows 38% but does not indicate charging. If I remove the the Cam from the app and re-add it it shows the battery at 73%. Left it charging and did the delete and re-add and it is now at 100%. I never get a flashing red light or a steady red light. Firmware is at the latest available.

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Hi @bryanromeny and welcome to the community forum. :slightly_smiling_face:

I’ve seen this indication dispairity a few times. It usually clears up after a couple charge/discharge cycles. Use the camera until the charge goes below 20% (but not zero) and recharge.
If it does’t clear up, click this link to open a Service Ticket.

Live support is available: +1-206-339-9646
Monday - Friday 5 am - 6 pm PT | Saturday 8 am - 4 pm PT

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