I pulled my wyze cam outdoor down the other day due to a low battery. I turned it off to charge and plugged it in but the camera will not charge, nor turn back on. Any ideas what may have happened? Cam worked fine before then and I have attempted to power cycle but it will not take.
Any help would be greatly appreciated.
Hi @Belljmwaffle and welcome to the Community forum!
Double check your charger is working and leave it plugged in. If it doesn’t come back you’ll need to call Live support. Available at: +1-206.339.9646
Monday - Friday 5 am - 6 pm PT | Saturday 8 am - 4 pm PT
What are you using to charge it with, the base and cable or the power adapter and cable? Does it flash red when plugged into charge?
Power adapter and cable. Yes it flashes red at the moment.
Flashing Red is supposed to mean it is charging, solid red when charged. It takes a long time to charge if the battery was really low. If I start charging mine at about 45% it takes almost 1:45 to two hours.