Our Cam Outdoor (cube w/battery) is not illuminating during event recording at night. It will record events but it is almost pitch black and we are unable to see any details. We have the IR set to AUTO. If it is manually turned on it works fine.
The event recordings are too dark to make out any detail, so we really need the IR LEDs to come on, or this camera is worthless to us. I see others who have had the same problem in the past, but there doesn’t appear to be a resolution in any of the other posts.