I was also having trouble upgrading the firmware but took your suggestion on upgrading the base station first which was successful and then I was able to upgrade the camera. Thank you this was very helpful.
Update Android phone App, delete camera, add camera, power-cycle base station, power-cycle camera, update camera, move camera closer to base, update all, update camera–Update Failed. Change order–Update Failed. 5 or 6 attempts–Update Failed. Fresh out of newt eyes, frog toes, and bat wool.
Same, unable to update firmware, keeps failing. WYZE…Please resolve. Doesn’t matter if I rip-n-replace all network equipment and software, still same issue…I was able to update the wifi base unit, just not the outdoor camera itself.
I’ve been having the exact same issue since trying to upgrade from 184.108.40.206 a month or so ago.
I have followed all recommended steps: reboot, keep within 6 feet of base station, remove sd card, make sure base station is up to date, plugged into power/unplugged from power, deleted from account and reset up from scratch etc. Always fails. Not seeing a way to flash the firmware via sd card either so I haven’t tried that. Other things I’ve tried: Using a different phone. Made sure I was on the exact same wifi network (2.4), rebooted base station all sorts of stuff and the 8 or 9 minute timeout for the fail is excruciating. If anyone has a suggestion for something I’ve missed?
I’m really glad to see that I am not the only one with this problem!
Like everyone else, I can update the base station but not the Outdoor Cam.
I did contact support awhile back, right after my pre-ordered cam showed up.
They replaced the camera, still had the problem,then they gave me the file and I flashed it manually…it’s been fine until a week or so ago when I got a notification that an update was available…yeah, it failed again!
If I can locate the new firmware file, I’ll flash it manually again I guess.
This is the conclusion I am coming to as well. I’ll just continue to flash manually when a new version is available for it. Beyond that, I am unlikely to buy another Cam Outdoor even though I have some good use cases for them.