Base Station firmware update via internet failed but via WiFi succcessful

Cameras
1

Whenever the firmware comes out for the Base Station, I have not been able to update it via internet (no WiFi). This is such an annoyance!

[Mod Edit] Moved from a wishlist request to the Cameras category for assistance.

2

why is this on the wishlist

3

Have you contacted Support about this? Can you tell what firmware you were on for the base station, and what firmware is now on the base station? What version of the Wyze app are you using?

@davidnestico2001 , because you caught it in the quick moment that I was approving the post so that I could move it to the correct category :slight_smile:

1 Like
4

Current base station FW: 4.16.2.45
New FW version: 4.16.2.66

Outdoor Cam FW: 4.17.4.124

Wyze app: 2.29.2 (a3)

5

It looks like the #.66 firmware version has been problematic according to the firmware page, so iā€™d suggest submitting an app log for your issue ad then contacting support and letting them know your app log number so that the log and its info can be sent to the Eng/Devs to help work out any further kinks there may be with the #.66 firmware.

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