So how many users have had their Wyze Bulb White V1 stop working and no help from support? I have 12 Bulbs that stopped working about a month ago and Wyze has said it is a firmware issue in email but refused to do anything about it. This is very frustrating. I had 3 bulbs new in box that will not pa…

Hey @rbjnelson I wouldn’t spend too much time on it. Here’s the last formal non-response we got: [image] Fix-It Friday - June 2024 Wyze News [Re-Fix] Wyse 2019 Bulbs can not be added to Wyse app (Android or iOS). Upon reaching the step in the directions to…

[image] peepeep: peculiar bulb nomenclature There’s also “Bulb Color (2023 Version)” according to the Release Notes & Firmware page . When I had an original Bulb Color flake on me, Wyze replaced it with the newer version. Welcome to the Forum, @rbjnelson ! :wave: How old are your Bulbs? If…

I think I should stop ‘helping’ until I’m paying closer attention. :slight_smile: [skein_nobg]

I confirm I just had a bulb v1 lose connectivity last week. Actually, it was weird because the app technically said that it was online and didn’t show the cloud icon with the line through it to say that it was offline, but it wouldn’t respond to any commands to change its status or settings in any w…

Indeed. Now, if the bulb had completely refused to connect or set up or respond in any way at all, I would just assume that it finally burned out and died. However, the Overall, the fact that it did connect and was responsive and confirmed that it set up successfully, tells me that most of it was wo…

[image] carverofchoice: ne for over 5 years, I’m pretty sure that’s not the issue here in my particular case. My main question is why it only happened to one bulb and not the others? Possible it has something to do with it being part of a different batch or something. Or who knows what else. I j…

[Screenshot_20250926_182311_Gmail~2] Got this yesterday

Throw the v1 bulbs away, if you cannot reconnect to wifi. There has never been a resolution so just move on to the newer Wyze bulbs or try another vendor. My Wyze 2023 bulbs work fine but I haven’t tried to remove them from wifi. I also bought two color bulbs from Kasa and they work fine as well. …

I don’t want to drop 150 on new bulbs if this is going to be wyze MO. I have the color bulbs and I have the new and they all work fine. The point is this is a [Mod Edit] way to handle products. I have over 70 wyze products I am not someone with 1 dead bulb. Had 13 bulbs in use and 3 new in box I can…

Wyze Bulb White V1 EOL? Killed? Forced offline?

Power & Lighting

rbjnelson September 26, 2025, 10:25pm 10

Got this yesterday

Topic		Replies	Views
Bulbs stop working, no support Power & Lighting bulb-v1	178	4645	December 20, 2025
All of my 2019 white bulbs can not be programed with the Wyse app Power & Lighting bulb-v1	51	1649	July 26, 2024
Wyze bulb losing connection Power & Lighting	115	21435	November 16, 2023
Wyze bulbs (2019) won't pair Power & Lighting bulb-white	31	2236	January 16, 2026
The absolute most bizarre malfunction I have ever seen Power & Lighting support , troubleshooting , bug , not-platform-specific , bulb-v1	20	367	January 6, 2025

Wyze Bulb White V1 EOL? Killed? Forced offline?

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