I am having the same issue, and I cannot submit a log as the option for the headphones is not present. Also, have an android phone (S8).
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@nospmisj Welcome to the Wyze community!
As @Brlepage has mentioned in post #4 you can report this issue to Wyze Support.
Wyze Customer Support (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
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Anyone else have any solutions to this?
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Sorry for the late reply, but here is my update.
Since I bought two, I tried pairing one to my wife’s phone, same Samsung S9+ as mine. Worked as it should, updated firmware on both headphones. I then thought maybe her app was older, but it turned out to be the same version. I then tried pairing the updated headphones to my S9+, no love. I then turned off my Samsung watch which then unpaired with my phone. I had NO devices connected via Bluetooth. I tried once more and low and behold they paired! Turned my watch back on and all work as it should now.
I guess be sure there are no other devices connected while pairing for the first time?!
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@CoolTommy Just a couple of thoughts. Have you tried, clearing the WYZE app cache data? Restart phone after cache clear then try to connect again? Or maybe using the latest production release vs. the beta just to see if you can get the headphones to connect to the app for validation.
Interesting @Thewavgod I had my Samsung Frontier S3 connected when I connected mine.
But I was about to suggest to @CoolTommy to disconnect any other Bluetooth devices as a troubleshooting task as well,
I honestly think my smart watch and switching in and out of UConnect in my vehicle and or my Echo Frames is the culprit to Bluetooth headphone choppiness when listening to music. I seem to get it with all headphones from time to time. Maybe something to do with devices transitioning from one output or another, less BD_ADDR related.
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same problem, galaxy s10+, gear s3 watch and the app would not find the headphones. After reading a few replies above, I disconnected the watch, restarted the app, forgot the pairing that I did without the app. I started the app, selected add device and it found the headphones. I still had to pair manually but everything worked from that point.
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Awesome @kevin1010 thank you for sharing. 2 similar resolves starts getting folks some where!
You’re a genius! I turned off my Galaxy Watch and it connected without issue. Thank you!!
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@UserCustomerGwen We appear to have a “quorum” of results… for some WYZE Headphones are not connecting when Galaxy Watches are actively connected to a mobile device.
Turn off the Smart Watch and the WYZE Headphones connect… we now have 3 tested and proven results, yay!
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You got it. Thank you. This was driving me nuts. I had to shut off my S3 watch first.
I paired the headphones with my IPAD and updated the firmware on the headphones. I was then able to pair them with my Android Pixel phone. Not much help if you don’t have another device but hat worked for me.
For me it was a combo of this + R.Good’s suggestion that finally got it to work on my Pixel 3. I had to disconnect my samsung watch, force stop app, turn off and then on headphones, open wyze app, and then pairing finally worked. Then a 30+ min firmware update later 
, I’m finally in business
Glad you finally got it working. I’ve heard and seen Samsung Watches interfere with many bluetooth devices.
I also had to disconnect my watch (Skagen Falster 3) in order to pair the headphones. Very strange.
HOWEVER, now that my watch is back on, I cannot get into the settings for the headphones. I have to turn my watch off again, adjust the settings, then turn the watch back on again. Definitely needs to be fixed.
I did the same and it worked.
Note 20 Ultra and Galaxy Watch 3. Same issue, Disconnected my watch in bluetooth settings and it worked perfectly.
I’m kind of surprised that no internal testers or beta testers ran into this. Seems like a pretty common issue.
Also, kudos to @kevin1010. Quite a stellar solution for your first post! 
Sigh. Same problem on a OnePlus 8 an d WyzeApp v 2.16.12. I’ve no watches or anything else connected to my phone. I can pair them via BT but the app will not find the headphones.
Good news is that when I did pair via BT the sound was great. Guess a bit more troubleshooting with the app.
Well, I had restarted the phone twice… this time I had force stopped the app and then restarted. Turned the headphones on, launched the app and it paired. Now its updating the firmware.
Me too, trying everything. I do IT work and I.O.T my wife would have been sent them back. App experience has failed out of the box. Headphones very nice I can’t control audio quality.