Welcome to the Forum, @diazderamon! ![]()
What version of the Wyze app are you using? What you’re apparently experiencing seems like what was described in Wyze app 3.9 & Palm Lock Firmware Beta Test 11/19/2025, and a new version of the Wyze app was released just today: Wyze App Update - 12/15/2025. I don’t use iOS and don’t see a mention of your current app version in your post, but sharing that and looking at those topics is where I’d start.
If you continue to experience this problem when using today’s app version release, then I’d be inclined to log that and report it to the Wyze App Update - 12/15/2025 topic.