Wyze app crashing immediately on Pixel 9 Pro XL (Android 15) — can’t open app at all

Wyze App
1

Hi everyone,

I recently upgraded to a Pixel 9 Pro XL running Android 15 (fully up to date), and since then the Wyze app won’t stay open.

Here’s what happens:

The app launches and shows the home screen for about one second

Then it closes by itself every single time

No error message, just a clean crash

I’ve already tried the following (none worked):

Cleared cache and storage

Uninstalled and reinstalled the app (multiple times)

Tried both stable and beta versions

Checked all permissions

Confirmed Android System WebView and Play Services are up to date

Current app version: 3.8.6.723
Device: Pixel 9 Pro XL
OS: Android 15

This seems to be affecting multiple Pixel 9 users based on other reports I’ve seen here and on Reddit. Could Wyze please confirm if a fix is being tested and when it might roll out?

Thanks.

1 Like
2

Same issue with Pixel 7 Pro, same symptoms as described by OP, app opens for one sec and closes. Tried multiple reinstalls, cache clear, etc. I think its related to pixel Pro series, as my Pixel 6 and Pixel 9a works just fine.

Anyone else having this issue or any tips for resolution?

3

Same thing here. Pixel 9 pro xl not working

4

I am still using Wyze App version 2.50.7.487 on a Pixel 6 Pro with no crashes or problems. You can grab older Wyze App APK files on this link.

5

January 2, 2026… I am using a Pixel 9 on Android Version 16 and the WYZE App 3.9.0.739
No issues…

6

I’m experiencing the same issues on my Pixel 7 Pro. Any resolution identified?

7

Same issue on my Pixel 7 pro. I’ve re-installed multiple times, cleared cache and data. Even the new wyze update on the play store that was released in January did not resolve the crashing issue.

8

I’m still experiencing this issue too. Very frustrating.

9

Try updating to Android Version 16 and download the WYZE App version 3.9.0.739 It is working flawlessly on my Pixel 9

10

Currently using Android v16 and Wyze v3.10.5.749.

11

I’m on Android 16 and the latest version of wyze (v3.10.5.749) from the App store.