Wyze Android - Cannot Activate Mechanical Ring on Duo Cam Doorbell

I am unable to activate or change any settings for the Mechanical Ring on Duo Cam Doorbell on Android (version 3.2.0.580). The setting simply isn’t there

The iOS app has the option and I had to use that app to activate the setting.

Please try updating to the latest production Wyze app for Android version 3.2.1.581

Wyze app hotfix 3.2.1.581 - Released 10/28/2024

1 Like

Tried updating, issue not resolved, still no Mechanical Chime option in the Chime settings.

1 Like

Did you install Duo Cam Doorbell using your home’s existing low-voltage AC wiring (like for a regular “dumb” wired doorbell)? I don’t have one of these new models, but based on the unboxing video and things I’ve read here, there’s maybe a step in the app’s setup process where you tell the app whether you’re doing a wired or battery-powered installation. Is it possible that you specified that you’re just using the battery, and maybe that’s why the app isn’t presenting you an option for the wired mechanical chime?

I don’t know if this is the case or not, but you didn’t state in any previous posts that you completed a wired installation, so I’m suggesting this might be a possibility.

Welcome to the Forum, @Renegade_R! :wave:

I agree… Just installed yesterday, I use beta, and there is no option for “built-in” chime, as you screenshotted.

Android user.

I have confirmed:

I was able to set “My built-in chime” via iOS…

Also confirmed… The option still does not exist in Android, after being enabled via iOS.

Android software version needs an update.

I am running version 3.2.1.581

2 Likes