After the lastest update, my Wyze Watch 47 is no longer getting text message notifications. I can get phone call notifications, gmail notifications and others but not SMS. Tried all the troubleshooting, did a factory reset and nothing helped. This just became a problem in the last 2 days. Anyone else see this or have a solution?
@daveydo82 Welcome to the Wyze Forums. Sorry to hear you are having issues. I am a Wyze Volunteer who helps when I can. For you and @crapeterson here are a few things you can try:
Make sure you have the Permission “Nearby Devices” allowed for the app. This is required for BT devices and if you don’t have it set, it will not work.
They were working. Tried re-installing the app and set it up like before. Even downloaded the hotfix Wyze put out and still nothing. It happened after the last update and the Bluetooth hotfix download didn’t help.
Same here. That “nearby devices” setting is set to allow and I have tried the “special app access” is also turned on. As @daveydo82 says, it happened after the last update. I also downloaded the recent hotfix and that didn’t resolve it. I’ve deleted and reinstalled the app, done a factory reset on the watch and nothing fixes it, It appears to only be text messages that are not getting notifications sent to the watch.
I guess I’m out of luck as my watch still doesn’t receive text messages. I’ve reported the issue to Wyze and haven’t heard anything. Really frustrating that all the other notifications work except text messages. Make the watch sort of useless as a smart watch. Frustrating.
I did and they went through all the steps and nothing worked. So they sent a replacement watch. And guess what? Set that up and the same issue unfortunately.
I had the same issue with the 44. Support said it was something on their end and was looking into it.
Was going to send me a replacement watch and 2 months later, still don’t have a watch. Very disappointing
So it looks like this is resolved for me. Might have been a Samsung update to their messages app that updated today. The message app now appears under "other applications " where it didn’t before. So now that is set on, the text messages come through on my watch.
I’ve had the same issue for years (i.e., text messages not appearing on the watch, but notifications from all other apps displaying on the watch just fine) on my Watch 47, using with my Samsung Galaxy S10.
Interestingly, the text messaging app entry in the Wyze phone app on the “Notifications” page is named “Text Message”, with a green colored icon with a white text bubble on it. However, the native messaging app on my Galaxy S10 is actually named “Messages”, and is associated with a blue colored icon with white text bubble (and blue ellipsis) on it. I cannot find this app anywhere on the Wyze app’s app notification list (including those apps listed under “Other Applications”). It’s as though the Wyze app can’t see the native messaging app on my phone.
Wyze certainly doesn’t make that easy. There seems to be no logic to the order in which Other Applications are presented, and that’s one of my complaints about how the Watch is handled.
Having said that, what works for me is having Text Messagedisabled on the main Notification screen and then enablingMessages in the Other Applications section. I don’t remember when I hit on this, but it’s what’s been working for me for a long time, so I haven’t changed it. Note that I’m not using a Samsung phone but a Google Pixel model, which uses a version of Android that’s more or less “stock”, along with the default Android Messages app, not Samsung Messages, so I don’t know how applicable this could be to your experience (especially if you can’t even find Samsung’s Messages app on your list).
If Samsung Messages itself is the problem child, then switching to a different SMS app would always be an option. The ability to make these kinds of choices is one of the things I really like about Android.
Installing a new messaging app just to get my watch to work, irks me at the very fiber of my being… and yet that’s exactly what I did, after reading that Samsung defaulted its messaging app to Google Messages in later Galaxy versions. Thanks for making me take another look at this issue!
Oh, I get it. I’d be resistant to something like that, too. It’s kinda like one thing that finally got me to bite on a video doorbell was when Wyze released the Video Doorbell v2 that allows me to use my home’s existing chime…the thing that was working just fine with a “dumb” doorbell button. Why do I want to give up this feature that’s already built into the house and replace it with something else?
That doesn’t surprise me too much, but Samsung has done some weird stuff with Android in the past that I don’t really like, and I think Samsung Internet Browser might be at least part of the problem with some users’ difficulty logging in to the Wyze app. I stopped carrying a Samsung phone years ago, even before I began using Wyze products.
Don’t thank me too soon! My so-called “advice” might not help at all! Good luck!