Have the wireless pro - after recent software update it will no longer connect to app…
Tried reinstalling it - this works just fine -
But in the App clicking on this device is frozen. The cam lights the yellow led then the red, the off. It appears to respond to movement as the spotlight turns on. All other fixed and pan cameras are all ok.
This is all on a 2.4 only router. Was working fine - then not..
Did you try any or all of this.
Tried the Factory Reset and then re added… multiple times - goes thru all the steps even the Finish - but will not connect live stream or access to device … yet the red led lights up when accessed from app -
Read thru various postings going back to 2024 - and it seems this happens after a firmware update , which was our case … firmware updated and then could not connect, but camera was still working and triggering the spotlight.
No way to fix - so after the update, it’s bricked…
No recourse - just a $50 bricked camera
If it completes the setup, it isn’t bricked. Have you tried a different device, or see if it connects in web view (even if you don’t have a subscription you can view one cam on web view for free).
Has anything else changed, your router, a setting on your wifi, differen’t internet provider, etc?
OK, but have you tested with a different device or web view? Or at the very least, clear the cache in the wyze app (both within the app and in your OS settings)?
If you don’t delete the cam from the app prior to the factory reset, it basically just re-adds it exactly how it was before, so if there was a corrupt setting or something, it may have just carried over. That’s why trying with a different device would help rule that in or out.
Deleted the cam - then re-add …
Same in App
Same in Wyze Web Portal -,can see cam to select,
click on it - tries to connect - NOPE
What recent update was it - app or firmware?
Have you tried using a different device to delete it from the app, then factory reset the cam, then re-add (all from that other device)?