Where has the Person detection filter gone to in events with Cam Plus Lite?

[Nibr]

Hi,

I have Cam Plus Lite and I was always able to filter on Person detection events in the Android app. Now, with the new app, it seems I cannot use this filter anymore. Is this yet another functionality that has been removed while it used to be included?

Please tell me I am just not looking in the right location and that this still is possible with Cam Plus Lite.

[WildBill]

On iOS top left corner on the events tab.

And on camera settings

[Seapup]

Same under Android:

[Nibr]

I guess you both have Cam Plus instead of Cam Plus Lite? Because I see that button to filter on Person detection events, but when I tap it I get a screen to sell me a subscription:

I do have the person events still btw, I just can’t filter on them which is annoying because I have a lot of motion events because of insects, the wind, etc.

[WildBill]

Nope. All my cameras are on Lite.

[Nibr]

Hmm okay, then it seems to be a bug I guess. I will reinstall the app to see if that helps.

[Nibr]

Just reinstalled the app and still the same issue. All my 7 cams are on Cam Plus Lite.

I also checked the advanced filter screen and the person filter is not available:

[StevenA]

Have you tried going into Settings of each camera - Event Recording - Smart Detections?

I am on Cam Plus Lite (but App version 2.50) and see this screen.

[Nibr]

Thanks for the suggestion. I just checked each single camera and they are set up like this:

The app version I use is 3.1.0.564 (latest version).

[Nibr]

I just went through the version history:

It seems version 3.0.5.558 has introduced this issue with the “new filter design”.

I downgraded to 3.0.0.519 and this fixed the issue. Is there an easy way to report a bug without going through the support chat?

[StevenA]

In the App you can Submit a Log. Then post your Log Number on this forum and Tag “WyzeJasonJ” by putting an at sign before his name.

[peepeep]

@Nibr

I downgraded to 3.0.0.519 and this fixed the issue.

I can verify that your fix works, good work, thanks!

Wyze app update - Released 9/9/2024

I barely have the energy to express this. Sometime in the last day or two I have lost the ability to filter Events by Person (Cam Plus Lite.) Tap the icon, get this instead: [image] Tap the filters icon, no Person filter presented: [image] Check my Cam Plus Lite service subscription, all looks fine: [image] Uninstalled app 3.1.0 (564) rebooted phone reinstalled. No joy. It’s [image] 

Gave AI a swing at it:

Support Site Search Bar Feedback

[image] [image] [image] [image] Clicking here: [image] Landed me here: [image]     The forum link I provided:

[fairmang]

Having this exact issue.
I only have V3 cameras and below. Where can I download the older version as mentioned above?
Thanks.

[Nibr]

Haha, great! I still have to log the bug so they can fix it, but that will be something for later today or one of the next days.

[Nibr]

I always use APKPure to find older versions of Android apps.

[StevenA]

Here is the link to grab older Wyze App versions for Android.

Download Wyze - Make Your Home Smarter APKs for Android - APKMirror

[WildBill]

@fairmang

Where can I download the older version as mentioned above?

No way for iOS.

[fairmang]

I’m using Android.

[fairmang]

Downgraded to the aforementioned version.
Issue resolved, thanks all.

[beemgee]

Beta version 3.1.5.b566 fixes it