I ordered 2 Wyze Cam 3 as part of the early access deal. You charged my credit card for the units and shipping. Now your website indicates that they will not ship until December when it originally said they would ship in November. What goes? You are getting away from the start up company we all liked and wanted to support. Also, Fed Ex is the worst.
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That is why I will never order directly from Wyze, always a fiasco. It may be months before it’s on Amazon but I’ll wait, next day free Prime shipping and easy returns.
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I agree and even when it does ship, FedEx is a disaster.
It’s possible that only current orders are shipping in December, hopefully the orders from launch will still ship this month, but it is only Nov 4th, so there’s still lots of time in the month.
FedEx is fine. FedEx Smart Post as well as UPS Mail Innovations are unmitigated disasters and should not exist.
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There are over 3 weeks left in November. Does “The shipping starts in November” mean it will start November 30? Or will it start next week? Or has it already started? Can’t you give us something more than sometime this month?
According to the v3 project manager, the 1st orders will be received in November. He also said they will be shipping soon.
Consider them to be optimistic about their timelines like Tesla. It ships when it ships, there’s nothing we can do about it. I’m sure they’re not intentionally keeping everything on hold just to mess with you. That being said any clue how many months until they might start being in home depots? I’ve got a few new in box black v2s I now need to return. Got a little carried away last black friday.
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I ordered V3 on November 6th but I also ordered headphones back in October. I have not had problems with the Wyze products but Wyze service and the shipping they use I have heard nightmares. If these products I have ordered now have delays or problems I will never ever order directly from Wyze again. I will wait until Amazon has them. Most of them on Amazon are a little more expensive but that is because the shipping Wyze charges you directly Amazon add that amount to the product cost and tells you the shipping is free!!
I preordered 2 for my friends, supposed to ship in November. But by what I’m reading here, it looks as if I should wait to order for myself. If everything has been pushed back to Dec shipping, it’s not likely I will see them before xmas…
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The only problems i’ve experienced ordering direct from wyze is innacurate order tracking on their website. That and ordering early access/preorder items, there will always be a bit of a delay. Not sure if the tracking info will be better now that it will supposedly ship via fedex. People have gotten too accustomed to “free” 2 day shipping.
I agree. I really like WYZE products but I will never pre-order anything from them again. I am charged for the order and then have to wait sometimes for months for the product. Other sellers only charge your account when the item is shipped. I also absolutely hate FedEx. Their tracking system is useless. UPS and Amazon do a much better job.
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Check out this post: When will your pre-order order start shipping?
Now WYZE is saying that the V3 camera won’t ship until December.
it’s been stated many times in the forums, if you buy now, it ships in Dec, but if you bought when it launched, it will ship in Nov. Which only makes sense if they sold a ton.
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Yes, UPS and FedEx do good on their own but, anything they do in conjunction with the PO seems to get screwed up, lost or misdirected. For me, they have to drop off less than a mile from my home. Be simpler and faster to just bring it to the house
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I honestly cannot figure WYZE out. I am a very loyal customer with several dozen WYZE products, however I will NEVER pre order anything from them again. In addition, if I need a WYZE product, I will buy it on Amazon. That is what confuses me about WYZE. One would expect that they make more by selling direct rather than going through a seller such as Amazon. Amazon, and lately even Home Depot stock their products and Amazon’s delivery is quick and efficient. Some products are available at Home Depot for same day pick up. Their prices are higher than what WYZE advertises but with Amazon the price includes shipping and handling. WYZE really is missing out on profits and their pre-order and even in stock products are a nightmare to order and get quick delivery. WYZE would do well to slow down and clean up their act!
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Well Wyze is relatively tiny while Amazon and Home Depot have spent decades building up internal distribution networks and warehouses, so there’s that…
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The retail only side of Amazon loses billions of dollars. Not exactly something every company can afford to do.