I have Cam+. I just recently started noticing on WebView that some videos will not load and play. The video window opens, but it just displays the rotating sun icon. Only about 1 out of every 10 videos plays. There doesn’t seem to be any pattern. I went back two weeks (the max) to see if it started on a certain date, but there isn’t a day where it does not happen. I don’t have an issue on the phone app. Has something changed on WebView?
I tried closing my browser as well as rebooting, but it still happens.
I have tried:
– resetting camera (via app)
– hard-reset on camera (power cycle)
– updating and rebooting my computer, router, etc.
– switching browsers - tried chrome, edge, firefox (like misc619, it works on android, but not on laptop where I need it)
– clearing cache on browser
– waving chicken over head and stomping three times
I was told by support that they are aware of the problem and working on it – no time estimate or prediction of success.
Same problem for the last few days. Wzye app on ios works fine, but if I try to view an Event from the web browser, it just hangs indefinitely. Live view on the web seems OK, it’s just the Events that hang.
I have the same issue. On the App everything works fine - can view live, can view and playback events. However, on webview there are problems. Live is fine on Webview . I can see all the Events but many do not playback. I noticed that if the Event is the default 12 secs or less, it plays back on Webview on laptop but anything greater than 12 secs just spins and doesn’t ever play. Tried clearing cache, different browser, incognitio, different laptop but Events don’t play back - been like this for about a week
I have the same issue here. Can use webView to view live stream but when viewing the events, all I see is the spinning wheel. It’s been like this since Feb 28! Very disappointed! I have tried it on Apple and other PC platform as well. Same issue! All Wyze said is the engineer is working on it! Who knows what’s going to happen.