I use the Web view once a month just to see if works, I just checked it and all 10 plug in cams show up and work. I thought if you add a new cam and have unlimited it automatically got assigned, all of mine did?
I did cancel it and it doesnât expire till May. Maybe they shut it off early but I canât assign the cameras back to CamLite. Never a dull moment with Wyze
Hi habib On your screen shots, the top of screen which usually has a purple pull down menu, is not visible. When you click on it, does it list the locked cams? If you hit âClearâ then it should show all your cams.
Above the WYZE tabs there is a âlock pictureâ followed by my.wyze.com I canât reproduce this on several browsers. What browser is being displayed here?
On the 3rd screen shot, Account shows none of cams are assigned and the Red message should show âUnlimited Cameras Annual Plan â Web subscriptionâ instead of âundefinedâ.
You may have to open a support ticket to clear this up.
CamLite is gonzo. Once a cam is moved out of CamLite it can not be moved back. When the last cam is removed, the list will disappear and there is no option to activate CamLite .
The screen shot is from Safari but as I said, I tried it on Chrome and Firefox, same results.
What is weird is that the events on the Events tab are working fine
I was hopping not as we all know how efficient Wyze support is
That is not true. The Cam Lite is there until you cancel it. Just recently a fellow member @WildBill reasigned all his cameras back to Lite after his Unlimited expired.
This is my experience with CamPlus Lite. If you have Unlimited, all cameras get assigned to that subscription. You CANNOT move any of them to Lite. I cancelled Unlimited and, after that subscription completely closed after the expiration date I moved all my eligible cameras (which is all but one) to Lite. If you cancel Lite, youâll never get it back. Wyze kept offering to âhelp meâ by wanting to cancel Lite while I had Unlimited, but I never took them up on that kind offer.
Yes I did and outright I told him that I donât like to talk to bots and open a ticket for me. I received a ticket by email from him. This was one of his paragraphs in the email: âYou are asking about your Wyze Cam Plus subscription and mentioned that you prefer to create a ticket for support rather than using chatbots.â