Hi there, This is an important update about pricing for Cam Plus monthly plans. We’d like to offer everyone an opportunity to switch your license to an annual plan before the price increases on our monthly plans starting June 20th, 2023. After nearly 3 years, we’re adjusting our monthly price from …

Thank you for all of this specific feedback and I’m sorry to hear that we failed to meet your needs in so many ways. I sent a screenshot of your post to the team.

Several of the cam settings I use to cut down on the extraneous motion events uploaded by the cam due to pixelation changes from trees, shadows, leaves, weather, etc. is to turn off the notification settings for All Other Motion. I only want notified of AI Events. This cuts down on 99° of the notifi…

Relevant wishlist that goes with the Convo… [image] Objects in motion (not stationary) notifications only In Progress Please make it so that vehicle ai notifications are only sent for moving vehicles. My video events are filled with my parked vehicle. I only really care a…

No worries, I did better today. Two cams, I got tired of counting the sound alerts after I got to 100. Not a single motion alert all day. And not a peep on any of the sound alerts, which is a neat trick because I live about 20 feet from a busy freeway. No changes made to my settings (I got fed up ti…

This is reasonable but more important than AI is basic features like (1) loss of connection alerts or (2) dead, removed or malfunctioning SD card. Security comes from the fundamentals and those are fundamental to providing a security device worth continued investment. I hope Wyze doesn’t prioritize…

[image] RoboNaught: (1) loss of connection alerts [image] Loss of Communication/Network Connection Notification & Log In Progress A feature I would like to see is to get an alert notification if my camera is disconnected/switched offline outside of manua…

Hey! I followed instructions to upgrade my monthly subscription to annual (2 cams), you charged me $39.98 for the annual–fine, and then Wyze charged me $3.98 the very next day for the monthly–what the heck?!

@jhirschinger This forum is primarily a user-to-user community and is not able to deal with payment processing issues. You will need to contact Customer Support (206) 339-9646 Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT to have them adjust your account.

I hear you, but you’re announcing a price change, and I’m telling you the subscription upgrade you are promoting has problems. I did call customer service as you suggested, and I not only have a double charge–annual & monthly–this week, I now have both monthly and annual subscriptions on my account,…

@jhirschinger The Mods and Mavens here (myself included) are not Wyze employees. Just users who volunteer out time to try to help out our fellow users. If you feel you’re getting the runaround from customer service, if you can give me the ticket number from that interaction, I can ask that it be es…

We’re updating the price of Cam Plus Monthly in late June — here’s why (Cam Plus Annual prices will not change.) 5/17/23

Wyze News

Loki May 20, 2023, 12:29pm 25

VOTE!

Topic		Replies	Views
Unlimited Bundle Pricing for CamPlus (time, number of cameras, etc) Wishes Granted wish-granted	130	10126	December 15, 2022
One Time Payment or Annual Option for all Cam Plus options Maybe Later maybe-later	25	3170	June 13, 2022
Introducing Cam Plus - 7/30/20 Wyze News important	117	11028	January 8, 2021
Suscription price will go up +62% on June 9th Cameras not-platform-specific , cam-pan-v3	79	1032	June 22, 2026
CMC Refund with Cam Plus Transition - 7/29/20 Wyze News important	278	35092	November 13, 2020

We’re updating the price of Cam Plus Monthly in late June — here’s why (Cam Plus Annual prices will not change.) 5/17/23

VOTE!

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