I have an older WCO1 and now a new WCO2, Both are connected to a common base station, and both have full signal strength. Latest firmware on everything.
WCO2 is able to stream live, but when I go to “Detection Settings,” the camera view usually appears in the “PIR Effective Area,” but it’s solid black. The detection sensitivity settings are stuck at 1 on the app (tried on multiple devices), and when I try to set Detection Distance and Sensitivity to any other number, it appears to update, but when I go back in to the Detection Settings again, the values are back to 1.
I have an active CamPlus account with a license assigned to the WCO2, but it is not recognizing any motion, person, pet, vehicle events. WCO1 (and the 7 other cams of different types) are all sending CamPlus events just fine.
I’ve tried rebooting the base, deleting the cam from the account and re-adding under a different name, but this doesn’t fix the issue. Suggestions?