I received my watch a few days ago. Great for the price! Went to charge for the first time (the charger worked when I hooked it up right out of the box) and the watch is not charging. I connected it at 14%, it is now at 0%. I cleaned the contacts on both the charger and the watch. I also tried 3 different charging blocks. I’m hoping maybe just the cable.
Also have the same issue on the 2 watches I purchased, Watch will display that it is charging but the battery charge % will not increase. Have restarted the watches and still neither will charge
OK one of my watches now charges, for the one that wont I discovered I can get it to charge by squeezing the charge cord and the watch face - this works on both of the charge cords and so it indicates a problem with the watch
So now again my watch won’t charge, the entire rear black section that contains the charge connections and the sensors is loose - it can be pressed about 1mm further back into the body of the watch, it appears the clue/seal has failed. I can charge the watch by pressing this rear section back into the watch but that’s super inconvenient and I suspect the watch is now much more susceptible to damage via sweat/water/dust.
As the watch is out of warranty fixed it with some gorilla glue and a clamp to keep it together while the glue dried.