I have Smart Detection Events on with my V3 camera and Notifications on for Person and Pet, yet I keep getting Vehicle notifications from this camera. Why?
As I said, I only have Person and Pet on for the Notifications. Vehicle is not checked on and yes I know green means it’s on.
Have you tried clearing the App Cache? Also, try logging out of and back into the App.
I’ve logged in and out of the app numerous times. Just now cleared the App Cache, so we shall see if that fixes it.
Good luck and please let us know your outcome.
Well, that didn’t fix the issue it is still labeling Vehicles. I’m going to try unplugging the camera to reboot it.
Make sure you have “other motion” disabled as well, it is possible that’s what is triggering it but it is labeling it based on the algorithm.
If you haven’t already, click the “reset services” in the settings too.
When Smart Detection Events is on, there is no option for other motion in Notifications. I just reset services to see if that helps.
Actually there is, but it hides it from you. I don’t remember which place it is (either under notifications or event recording) but if you go into customize on both you’ll find the screen where it has “tag” and “notify” for other motion and other sound. Tag means record/log the event, and notify means send your phone a notification (obviously).
May not be related, just a possibility. The reset services was added specifically for oddities like this so hopefully that helps.
Is there a person or animal at the time of the event? I believe there was discussion here that sometimes one thing would trigger it but it would get labelled as whatever the “biggest” object in the frame is. However I don’t think that happens when you have that item disabled, so I don’t think that’s the case here. Just curious.
Yes, I found it in Event Recording, Smart Detections. And sure enough Vehicle was on, which is odd because I had specifically turned it off a long time ago. But that fixed my issue.
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If you Reset Services it will turn on person, pet, package, vehicle under smart detections.
Yes, but I was having the issue before hitting reset services.