Vacuum one wheel is not spinning

My Robot vacuum’s left wheel stopped working causing it to endlessly circle in place. Has anyone fixed this before? It could be the motor?
I contacted Wyze support but they said they cannot help and don’t sell the parts.
Everything else is working fine so this is quite frustrating.
Thanks

Welcome to the Wyze User Community Forum @joshua7070! :raising_hand_man:

If it isn’t a motor failing, it may be that there is a buildup of hair or string around the drive axle. You may need to do some surgery to get in there and diagnose.

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I already checked and no buildup or anything around the drive axle. Just trying to figure out where to look for to fix this.

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The Wyze robot vacuum is the same as the Xiaomi stytj02ym.

Most all parts are available at AliExpress.

https://a.aliexpress.com/_mt2H9pe

For some reason the video shows how to replace brushes and the filter. Scroll and the wheels are there.

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Thanks for the info! I haven’t opened it up yet but have a feeling that I need to replace the motor, not the wheels.

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Each wheel is powered by its own motor. It is an assembly.

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I removed the wheel as attached picture. As long as i can find the motor, I should be able to replace it. Does anyone know where to order or part number?

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I’ve seen the motors (similar design) in the $10+ range. I recommend replacing as an assembly.

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