V4 camera, recording failed when recording from playback

Hello. Here are two workarounds that have been working for me. I am using a Pixel 7 Pro with Android 14, Wyze app version 3.1.5.569, Cam v4 firmware version 4.52.8.0648, and a 64GB micro SD card formatted as FAT32 from a Chromebook. The Wyze app has no permissions granted.

Method #1:
Start playback a little bit before where you want to start recording. Select the “Album” button to go to the album. You will have about five seconds to exit the album and go back to the playback screen. Once you are back at the playback screen, hit the record button as soon as you can.

Method #2;
Start a playback. Now position the playback marker to an area with no recording and let go of the screen. You should see a “No video available at this time” message in the playback window, and the record button should be disabled. At that moment, you have about five seconds to move the marker to where you want to start recording. When moving the marker, do not lift your finger or linger too long at one spot. Once the marker is where you want it, immediately lift your finger to start the playback. Hit the record button as soon as it becomes enabled.

These workarounds may occasionally fail, so just try again if they do. They usually work the second time. I hope it works for you all.

To the people at Wyze, if these workarounds work, then I hope your engineers can use them to troubleshoot the problem. Please don’t downgrade the severity of this problem just because there is a workaround. Please fix it. Don’t let this problem linger like the scheduling problem for the Wyze Outdoor Plug (forum link). I am still waiting for a fix on that one.

Edit: Updated method #2 and changed some wordings.

1 Like