V3 Pro notifications problem

Just wanted confirmation before we troubleshoot this.

You have gone from receiving ALL notifications to receiving no Person Notifications. Or is it just some person notifications?

There was an issue in the past that may still be happening…

I see that Vehicle is able to be selected in your notifications. That means that you are recording Vehicle Events in the Event Recording Smart AI Recording settings.

Is it possible that the events for which you are not receiving Person notifications are actually being tagged Person AND Vehicle?

In the past, any video recorded and tagged with a specified recording AI, but with notifications off for that AI, would not be notified of any Event recorded regardless of any other AI tags for which notifications were on. The “do not notify” setting for the Vehicle AI tag esentially takes priority over the “notify” setting for Person AI tags.

Please check your event history for the notifications you are not receiving to confirm. To test, turn off Vehicle Recording and test Person Notifications.