Setup my v3 pro to replace my v3. It will not report any ai events. Theyre all checked on. No vehicle, person, package… nothing. I know we went from cloud ai to in device ai, but nothing is being detected. Ive checked and checked to make sure ai detection is on… and it is…
Well the smart detection events are not really that smart anyway. It is good if you just want person, package and pet but if you turn on Vehicle your events page will be full of Vehicle events of your vehicle parked in view of the camera. I just deleted about 60 videos of my parked truck in the driveway. They were recorded between 10 AM and 12:10PM today. I usually just turn the vehicle setting on at night before I go to bed.
It has nothing to do with filter settings. If i enable person or any other smart detection its all blank. It only records motion and smart detection is not working. Still waiting to hear from wyze. What a mess.
I had a similar problem. No registered AI events (or vary rare) on various cameras, just motion detected events.
After having replaced a couple of v3 cams with v3 pro cameras it started to work. This was however before I dialed in the detection zones. Once I reduced them to what I felt was appropriate (15-20 squares) AI detection stopped working.
So I opened up the detection zone to include a lot more of the image and it started to work again.
It may be that AI detection is now bound by the detection zone, but I cannot be certain. This has been a requested feature for a while, but honestly I would like the choice.
Can anyone confirm a similar experience? Does AI detection seem to be only applied to motion in the detection zones?
I just recently had Smart Detection Event issues on my cam v3 Pro and opened up a ticket [#2905367]. Searching the forums, I came across your entry and tried turning off the my Detection Zone and the Smart Detection Events started working again and I received Smart Event notifications. Currently with Detection Zone set to ON, only the All Motion Events setting provides notifications. A factory reset, etc (and other suggestions by Wyze) did not resolve the issue.
Smart Detection Events used to work in the recent past, not sure when it stopped working with Detction Zones set to ON. I am using the latest IOS app (188.8.131.52) and latest FW. I suspect that version 184.108.40.206, which was updated two weeks ago (from 220.127.116.11), is the culprit, FW did not change in that timefame.
Does anyone else share this issue? Android users may have not issue, only IOS?
This is not the issue (subject Smart Events) of the thread.
Your Smart Detection Events setting is turned OFF (All Motion Events is selected instead). With this setting, I receive notifications, but only for any motion without any smart tags. With your current settings I think you should get notifications as long as you have Cam Plus or Cam Plus Lite.
Well it appears that my fix for getting smart detection events to work (opening up the DZ) no longer works.
As @Rick100 states, about a couple of weeks ago Smart Detection event recording and notifications suddenly stopped working. No recordings or notifications of any kind. Some troubleshooting revealed that having the DZ on causes Smart detections (AI events) to not function. This means if you have “smart detection events” turned on you get no recordings or notifications at all, of anything. If you turn off the DZ everything works fine. Motion events are correctly identified by AI, recordings are made and notifications are sent. I even tried turning the DZ on with all the squares turned on and it still failed. Setting event recording to “all motion events” with the DZ on only partially works. It will record events but will not AI tag anything, and subsequently no notifications are sent for AI events.
This leaves me with two options,
Turn the DZ off and deal with the deluge of event recordings and notifications of AI events happening anywhere in the field of view. With AI event recording and notifications on my porch camera picks up every person walking up and down the street when I really only care about (or want notifications from) those that walk up to my porch.
Turn the DZ on but lose any and all AI detection and the advantages this feature has. The result is a deluge of non person/pet/package events and notifications from things blowing in the wind and lighting changes. Remember Wyze cam recordings before AI?
Both of the above options turn the “Pro” camera into a very dumb camera.
To be clear everything worked fine up until a couple of weeks ago. Last firmware update of the v3 Pro was back in December (18.104.22.16810) so nothing new there.
This problem is limited to the v3 Pro AFAIK. I have v2, v3, Pan Cam (V1, 2, 3), ODC (v1, v2) and OG cams that all work correctly, albeit the OG does not seem to have the “Smart Detection Events” feature. Don’t get me started on that one.
I am at a loss here. Putting in a support ticket also with Wyze is my only option at this point, and I am not looking forward to that process.