V3 moisture inside camera

I brought it in the house and this is what it looks like now. I noticed after being outside the image got very blurry so I brought it in the house

Purple tint is usually indicative of the Nightvision/IR piece being stuck over the lens when it is set to daylight.

I read that for some cameras people have been able to use a magnet to pull the Nightvision piece back into place so it’s not purple anymore. I would be cautious of that as magnets can ruin electronic equipment (I’d call support first). You could try contacting support, especially if your camera is still under warranty. They’ll walk you through some steps to try to resolve it and then see what other options they have at their disposal depending on your individual situation:


(206) 339-9646, or you can chat with an agent or create a ticket on the support site.
4 am - 6 pm PT Monday through Friday, and 8 am - 4 pm PT Saturday.

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The purple tint you’re seeing is a hue light bulb in the kitchen it is not the camera. The image on the camera is very blurry that is the problem.

Did you by chance have the camera mounted upside down? It seems people with leak issues tend to report the camera was upside down and it somehow got through the SD card plastic.

No it wasn’t upside down. After bringing the camera in the house it seems to be clearing up. Maybe I should buy a skin for it ,help keep the waterproof.

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I would be thinking the same thing :+1: